Our system collects various pieces of information from users for the purpose of providing services related to results and reports generation. This document outlines how we collect, use, and safeguard this data to ensure the privacy and security of our users.
Personal Information: This includes but is not limited to names, phone numbers, email addresses.
School Details: Information about the school, such as its name, address, and contact details.
Student Details: Information about students enrolled in the school, including their names, classes, and any additional relevant information.
Exam Performance: Data related to students' academic performance, such as exam scores, grades, and performance metrics.
Direct User Input: Users provide information directly through forms and input fields.
Automated Data Collection: Some data, such as IP addresses and browser information, may be collected automatically when users interact with our system.
Providing Services: We use the collected data to provide services related to results generated and performance evaluation.
Improving Services: Data may be used to improve our services, enhance user experience, and optimize system performance.
Internal Use: Data is used internally by our team for the sole purpose of providing and improving our services.
Third-Party Services: In some cases, data may be shared with trusted third-party service providers who assist us in delivering our services. However, such sharing is done under strict confidentiality agreements and only for the purpose of providing specific services. One of part can be Payment gateways like banks and mobile Money Services
Wherever possible, personally identifiable information is anonymized or pseudonymized to protect user privacy.
All data transmitted between users and our system is encrypted using industry-standard encryption protocols.
Access to user data is restricted to authorized personnel only. Access controls, such as authentication and authorization mechanisms, are in place to prevent unauthorized access.
Data is stored on secure servers with stringent access controls and monitoring mechanisms to prevent unauthorized access or breaches.
We conduct regular security audits and assessments to identify and address potential vulnerabilities in our system.
Users have the right to access, update, or delete their personal information stored in our system. They can exercise these rights by contacting our support team.
We retain user data only for as long as it is necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely disposed of.
However, since the system is for only generations of results, we don't keep data alive for more than 24 Monthes as of registered.
Any changes or updates to this privacy policy will be communicated to users through appropriate channels.
For any questions or concerns regarding this privacy policy or the handling of user data, users can contact our privacy officer at [info@matokeo.co.tz/255-733-900-179].
As a company we are fully registered to the government committee and receive a recognized certificate as DATA CONTROLLER and PROCESSOR to ensure the safety of our clients.